Refund and Returns Policy

Refund and Return Policy

At Divine-Sight Jewelry, we strive to provide you with the finest quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all our products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of the delivery date for a full refund or exchange.

Eligibility for Returns: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. It must also be accompanied by proof of purchase, such as your order confirmation or receipt.

How to Initiate a Return: To initiate a return, please contact our customer service team at [contact@email.com] with your order number and reason for the return. We will provide you with instructions on how to return your item.

Return Shipping: You will be responsible for covering the cost of return shipping, unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Exchanges: If you would like to exchange your item for a different size, style, or color, please contact us to arrange the exchange. We will do our best to accommodate your request, subject to product availability.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will replace the item free of charge or issue a full refund, including return shipping costs.

Contact Us: If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team at[contact@divine-sight.com. We are here to assist you and ensure your complete satisfaction with your Divine-Sight Jewelry experience.